Returns & Exchanges
At Cherries, we want you to love your purchase, which is why we offer a hassle-free 30-day return policy for all unused items. If you are not completely satisfied, we are here to ensure your exchange or refund process is as smooth as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund or exchange within 5 to 7 business days to your original payment method.