Frequently Asked Questions

Everything you need to know about shopping with Cherries.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply visit our Returns Portal to start your process and generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your products ethically sourced?

Yes, at Cherries, we prioritize quality and integrity. We work exclusively with certified suppliers who adhere to fair labor practices and sustainable production methods.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.